It is the combined image of the interurban public transport service dependent upon the Provincial Council of Gipuzkoa and provided by different operators.
By ordinary mail: Departamento de Movilidad y Ordenación del Territorio. Plaza Julio Caro Baroja, 2, 4º. 20018. San Sebastián.
By telephone: 900 300 340. Hours: 8:00-20:00, Monday to Sunday
By email: firstname.lastname@example.org
For information on lines and times, consult this website or directly contact the
Lurraldebus Customer Service by calling 900 300 340.
For Mugi or Lurraldebus pass queries, claims or complaints: By telephone: 943 000117. By fax: 943 000 116. By email: email@example.com. At our offices: Calle Easo, 74. 20006. San Sebastián.
It is a pass offering an Integrated Ticketing System which has been in place since March 4 on all public transport systems in Gipuzkoa belonging to the initiative.
The new system functions with the Mugi pass, an evolution of the system used by
Lurraldebus. Both passes (Mugi and Lurraldebus) function in the same way and can be used indistinctly on the different public transport services belonging to the Mugi
Both passes can be used on urban services in Donostia/San Sebastian, Irun, Arrasate, Hernani and Errenteria, on the Lurraldebus interurban services and on the Eusko Tren trains.
The Lurraldebus and Mugi passes, both for ordinary and group use, can also be used as a means of payment on the Oiartzun urban service, while the ordinary Mugi and Lurraldebus passes can be used as a means of payment on the Renfe suburban services (whether paying at the ticket desk or using the automatic machines).
Ordinary: a personalised pass solely for use of the passholder.
Group: a personalised card indicating that its holder belongs to one of the groups established. It only enables payment by its holder and receives the corresponding discount when topped-up.
Anonymous: a non-personalised card offering the same advantages as the ordinary pass, but with no progressive discount. No matter what the number of journeys, the discount applied will correspond to the first 20 journeys made (45%). It can be used for several people to travel on some means of transport and can be used by different people. It is valid for 3 months from the moment it is topped up, but can be topped up at a later date and will recover its validity.
You can only have one pass in your name, whether it is Lurraldebus or Mugi.
The MUGI Integrated Ticketing Service of Gipuzkoa is a project promoted and run by the Gipuzkoa Regional Transport Authority (www.atgipuzkoa.com).
The Gipuzkoa Regional Transport Authority partners are: the Provincial Council of Gipuzkoa, the Basque Government, San Sebastian City Council and Irun and Errenteria Town Councils. They will shortly be joined by the Hernani, Arrasate, Eibar and Zarauz Town Councils.
No, the Lurraldebus and Mugi passes can be used indistinctly on the different modes of transport belonging to the MUGI system. Both passes offer their holders the same advantages. Lurraldebus passholders over the age of 18 and groups must provide proof of income to maintain the discount card.
On the website: www.mugipuzkoa.com and by calling: 943 000117.
Ekialdebus, SL, Autobuses Garayar, SA, Hijos de A. Areizaga, SA (HASA), Cía. Tranvía Tolosa-San Sebastián, SA (TSST), Autobuses La Guipuzcoana, SL, Eusko Trenbideak-FFVV,SA (Eusko Tren), Tolosaldea bus, SL, Goierrialdea, SL and Transportes Pesa, SA.