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Zegama Idiazabal Beasain Ordizia Lazkao Amezketa Berastegi Villabona Zaldibia Errezil Urnieta Hernani Astigarraga Lasarte-Oria Tolosa Andoain Zestoa Oñati Zumarraga Azpeitia Loiola Azkoitia VITORIA-GASTEIZ Eskoriatza Aretxabaleta Arrasate Bergara Eibar Elgoibar Ermua Donostiako Aireportua Aeropuerto de San Sebastián Hondarribia Irun Errenteria Pasaia DONOSTIA SAN SEBASTIÁN Zarautz Getaria Zumaia Deba Mutriku Ondarroa Bilboko Aireportua Aeropuerto de Bilbao BILBAO
Elorrio Durango Oñati VITORIA - GAZTEIZ Durana Mendibil Arroiabe Ulibarri Landa Leintz-Gatzaga Eskoriatza Aretxabaleta Arrasate San Prudentzio Bergara Antzuola Eibar Soraluze Legazpi Zumarraga Ospitalea Elgoibar Ermua DONOSTIA / SAN SEBASTIÁN Zarautz Bilboko Aireportua / Aeropuerto de Bilbao BILBAO
Aia Usurbil Zumarraga Urretxu Zarautz Zumaia DONOSTIA / SAN SEBASTIÁN Aizarnazabal Zestoa Azpeitia Azkoitia Orio Getaria
DONOSTIA SAN SEBASTIÁN Urretxu Zumarraga Ermua Eibar Elgoibar Beizama Zarautz Tolosa Albiztur Bidania-Goiatz Errezil Aizarnazabal Zestoa Zumaia Azpeitia Azkoitia
Andoain Berastegi Elduain Berrobi Gaztelu Leaburu Belauntza Txarama Lizartza Orexa Bedaio Ugarte Abaltzisketa Amezketa Baliarrain Ikaztegieta Orendain Altzo Alegia Bidania-Goiatz Albiztur Hernialde Izaskun Irura Larraul Zizurkil Alkiza Anoeta Ibarra TOLOSA Asteasu Villabona Aduna Linea erregularrakLíneas regulares Eskaripeko lineak eta geltokiakLíneas y paradas bajo demanda
Durana Mendibil Arroiabe Ulibarri Landa Leintz-Gatzaga Lekeitio Berriatua VITORIA-GASTEIZ Arrasate Aretxabaleta Eskoriatza Elgeta Azkoitia Azpeitia Zestoa Amorebieta Durango Mallabia Zarautz Zumaia Itziar Mendaro Ondarroa Eibar Soraluze Bergara Elorregi Ermua Mutriku Deba Elgoibar DONOSTIA SAN SEBASTIÁN
Altza Garbera DONOSTIA SAN SEBASTIÁN P. Donibane P. San Pedro Lezo Oiartzun Ospitalea Hondarribia P. Antxo Irun Errenteria Donostiako Aireportua / Aeropuerto de San Sebastián Ospitaleak Ibaeta
Irura Aginaga Ereñozu Astigarraga Ospitaleak Urnieta Villabona Usurbil Lasarte-Oria Hernani Tolosa Andoain DONOSTIA SAN SEBASTIÁN
Gabiria Mutiloa Zerain Zegama Segura Idiazabal Ihurre Olaberria Ataun Lazkao Zaldibia Gaintza Arama Altzaga Itsasondo Legorreta Ordizia Beasain Ormaiztegi Ezkio-Itsaso Zumarraga Hospital
Durango Abadiño Elorrio Elgeta Bergara Antzuola Zumarraga-Urretxu Ezkio-Itsaso Ormaiztegi Beasain Ordizia Itsasondo Legorreta Ikaztegieta Alegia Tolosa Irura Villabona Andoain Lasarte-Oria Zarautz BILBAO DONOSTIA SAN SEBASTIÁN VITORIA-GASTEIZ Bilboko Aireportua Aeropuerto de Bilbao

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Frequently asked questions

What is Lurraldebus?

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It is the combined image of the interurban public transport service dependent upon the Provincial Council of Gipuzkoa and provided by different operators.

How can I contact Lurraldebus?

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By ordinary mail: Departamento de Movilidad y Ordenación del Territorio. Plaza Julio Caro Baroja, 2, 4º. 20018. San Sebastián.



By telephone: 900 300 340. Hours: 8:00-20:00, Monday to Sunday

By email: lurraldebus@lurraldebus.eus

Twitter: @lurraldebus

Facebook: lurraldebus



For information on lines and times, consult this website or directly contact the

Lurraldebus Customer Service by calling 900 300 340.

For Mugi or Lurraldebus pass queries, claims or complaints: By telephone: 943 000117. By fax: 943 000 116. By email: info@mugi.eus. At our offices: Calle Easo, 74. 20006. San Sebastián.

What is the MUGI system?

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It is a pass offering an Integrated Ticketing System which has been in place since March 4 on all public transport systems in Gipuzkoa belonging to the initiative.

The new system functions with the Mugi pass, an evolution of the system used by

Lurraldebus. Both passes (Mugi and Lurraldebus) function in the same way and can be used indistinctly on the different public transport services belonging to the Mugi

System.

Both passes can be used on urban services in Donostia/San Sebastian, Irun, Arrasate, Hernani and Errenteria, on the Lurraldebus interurban services and on the Eusko Tren trains.

The Lurraldebus and Mugi passes, both for ordinary and group use, can also be used as a means of payment on the Oiartzun urban service, while the ordinary Mugi and Lurraldebus passes can be used as a means of payment on the Renfe suburban services (whether paying at the ticket desk or using the automatic machines).

What kind of passes are there in the MUGI system?

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Ordinary: a personalised pass solely for use of the passholder.

Group: a personalised card indicating that its holder belongs to one of the groups established. It only enables payment by its holder and receives the corresponding discount when topped-up.

Anonymous: a non-personalised card offering the same advantages as the ordinary pass, but with no progressive discount. No matter what the number of journeys, the discount applied will correspond to the first 20 journeys made (45%). It can be used for several people to travel on some means of transport and can be used by different people. It is valid for 3 months from the moment it is topped up, but can be topped up at a later date and will recover its validity.

Can I have more than one pass in my name?

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You can only have one pass in your name, whether it is Lurraldebus or Mugi.

Who runs the MUGI system?

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The MUGI Integrated Ticketing Service of Gipuzkoa is a project promoted and run by the Gipuzkoa Regional Transport Authority (www.atgipuzkoa.com).

Who are the Gipuzkoa Regional Transport Authority partners?

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The Gipuzkoa Regional Transport Authority partners are: the Provincial Council of Gipuzkoa, the Basque Government, San Sebastian City Council and Irun and Errenteria Town Councils. They will shortly be joined by the Hernani, Arrasate, Eibar and Zarauz Town Councils.

Con la implantación del sistema Mugi y la tarjeta Mugi, ¿desaparece la tarjeta Lurraldebus?

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No, the Lurraldebus and Mugi passes can be used indistinctly on the different modes of transport belonging to the MUGI system. Both passes offer their holders the same advantages. Lurraldebus passholders over the age of 18 and groups must provide proof of income to maintain the discount card.

Where can I get more information about the Mugi pass?

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On the website: www.mugipuzkoa.com and by calling: 943 000117.

Who are the Lurraldebus operators?

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Ekialdebus, SL, Autobuses Garayar, SA, Hijos de A. Areizaga, SA (HASA), Cía. Tranvía Tolosa-San Sebastián, SA (TSST), Autobuses La Guipuzcoana, SL, Eusko Trenbideak-FFVV,SA (Eusko Tren), Tolosaldea bus, SL, Goierrialdea, SL and Transportes Pesa, SA.