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Since 2016, Lurraldebus has had a comprehensive citizen information and care service, offered through the free telephone number 900 300 340 to receive information on schedules, lines, services, incidents, lost objects, to answer questions or to receive suggestions or complaints regarding the public inter-city bus transport service of Gipuzkoa.
The operating hours of this free telephone number are non-stop from 08:00 through 20:00, year-round, except for Christmas, New Year's and Three Kings.
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